In mid-2025, Mercedes-Benz India initiated a recall affecting several premium models S‑Class, GLC, EQS, and SL 55 over a potential fire hazard linked to fuse box issues. The decision follows similar safety campaigns globally and comes amid ongoing efforts by Mercedes to safeguard customers against electrical defects.
Summary Table: Mercedes India Recall 2025
Aspect |
Details |
|---|---|
Affected Models |
S‑Class, GLC 300, EQS sedan, SL 55 AMG (2023–24) |
Defect |
Incorrect fuse box may cause electrical failures and fire risk |
Recall Reason |
Risk of short circuit, loss of power, failure of safety systems |
Service Action |
Free inspection and replacement of fuse box as needed |
Timeline |
June–July 2025 in India |
Owner Action |
Contact dealer or Mercedes-Benz helpline to fix immediately |
What Triggered the Recall?
The recall affects select 2023–2024 model-year vehicles that underwent previous fuse-related servicing. Investigations revealed that certain dealerships may have reinstalled incorrect fuse boxes during routine maintenance or earlier recall repairs. These incorrect units may not be designed to handle the car’s electrical load, potentially leading to overheating, electrical short circuits, loss of critical functions, and an increased fire risk.
Affected Models in India
The following models have been officially included in the Indian recall campaign:
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S‑Class (standard & AMG variants)
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GLC 300 (2023–2024)
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EQS (all sedans from 2023–2024)
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SL 55 AMG (2023–2024)
Additionally, a prior recall in India covered the Maybach S‑Class over an ECU software fault that led to elevated exhaust temperatures and risk of wiring harness damage—further justifying broader inspections.
Severity of the Issue
Though no widespread incidents have been officially reported in India, Mercedes warns that incorrect fuse box installation can result in:
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Sudden loss of propulsion
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Failure of restraint systems or instrument cluster
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Elevated risk of fire
Such failures can significantly compromise passenger safety, especially at highway speeds or in urban traffic.
What Mercedes Is Doing
To resolve the issue, authorised Mercedes-Benz dealerships across India will:
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Identify affected vehicles based on VIN and previous service records.
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Inspect the fuse box assembly to confirm if the correct unit was installed.
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Replace any incorrect fuse boxes free of charge.
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Update service records and notify owners directly.
Owners are urged to schedule service appointments immediately, even if their vehicle is currently operating normally. The process is expected to take a few hours and is covered entirely by Mercedes-Benz India.
Recall Timeline
Phase |
Details |
|---|---|
Global Notice Issued |
June 2025 |
India Campaign Launched |
June–July 2025 |
Dealer Notifications |
Rolling basis, via SMS/Email |
Owner Outreach |
Phone and dealer contacts ongoing |
This recall campaign in India mirrors the global one initiated in June 2025 by Mercedes-Benz USA, which affected around 409 vehicles for the same fuse-box issus.
What This Means for Indian Owners
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No payment required: All recall-related services, including inspection and parts, are provided at no cost.
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Increased safety: Ensuring correct fuse-box installation significantly lowers the risk of electrical issues.
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Potential downtime: Owners should plan for a few hours at the dealership, so scheduling is advised.
FAQs (For Indian Buyers)
Q1. How will I know if my vehicle is affected?
Ans. Mercedes-Benz India is contacting owners directly by SMS, email, or phone. You can also reach out to your local authorised Mercedes dealer with your VIN for verification.
Q2. Will the recall fix cost me anything?
Ans. No. Mercedes-Benz India will cover all labour and parts related to the recall under warranty.
Q3. How long does the service take?
Ans. The fuse-box check or replacement typically takes 2–3 hours, depending on workshop workload.
Q4. Can I drive the car until it’s serviced?
Ans. Yes, but with caution. While immediate fire risk is low, there is a possibility of electrical malfunction. It’s best to prioritise scheduling the service without delay.
Q5. Does this affect other Mercedes models in India?
Ans. This specific fuse-box issue affects the listed models from 2023–24. However, other models such as the Maybach S‑Class were previously recalled in India for ECU software issues, so it’s safe to check your VIN regardless of model.
Q6. How can I check for future recalls?
Ans. You can always contact your authorised Mercedes-Benz dealership or log in to the official Mercedes-Benz India website with your VIN to check for any active recalls.
Final Take
Mercedes-Benz India’s swift and comprehensive recall for the S‑Class, GLC, EQS, and SL 55 AMG highlights its dedication to customer safety and proactive service. This latest action, building on earlier recalls like the Maybach S‑Class ECU fix, reflects the company’s commitment to resolving defects and maintaining trust among premium car buyers in India.
If you own a Mercedes from the affected model years, check your vehicle now, book a service slot, and get this important safety check done-free of charge and with minimal inconvenience.
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